Happy New Year
Dear Valued Customers,
We would like to inform you that Alientech US will be temporarily closed from January 1st to 6th, 2023. During this period, our team will be taking a short break to recharge and prepare for an exciting year ahead. We apologize for any inconvenience this may cause and sincerely appreciate your understanding.
What This Means for You
- Customer Service: Our customer service team will be unavailable from January 1st to 6th, 2023. Any inquiries made during this time will be addressed promptly once we return to the office on January 9th, 2023.
- Orders & Shipments: All orders placed during the closure will be processed and shipped as soon as we resume operations. We appreciate your patience and assure you that we are committed to fulfilling all orders as quickly as possible.
- Support Services: Any ongoing support requests or technical issues will be attended to starting January 9th, 2023. We will prioritize urgent matters as soon as we are back.
Why We’re Taking This Break
At Alientech US, we believe in the importance of maintaining a healthy work-life balance for our team. This short break will allow us to recharge, reflect, and set new goals for the upcoming year, ensuring that we continue to provide the best service and products for all of our customers. We are excited to come back with fresh energy and ideas to better serve you.
Stay Connected
Although our office is closed, you can still visit our website to explore our products, learn more about our services, or place an order. We will be back and ready to assist you on January 9th, 2023.
We want to take this opportunity to thank you for your continued support. We wish you all a happy and prosperous new year, and we look forward to working with you in 2023!
Warm regards,
The Alientech US Team